Who we are
Hye Cider Company, LLC (“we,” “us,” or “our”) operates the website https://hyecidercompany.com. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We may collect the following information when you visit our website, purchase products or tickets, sign up for SMS or email marketing, or contact us:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through OrderPort and payment processors)
• IP address
• Browser and device information
• Website usage data through analytics tools
If you leave comments on our site, we collect the data shown in the comments form along with your IP address and browser user agent string to assist with spam detection.
How We Use Your Information
We use your information to:
• Process orders and ticket purchases
• Provide customer support
• Send transactional communications
• Send marketing emails or SMS messages (if you opt in)
• Improve our website and advertising performance
• Comply with legal obligations related to alcohol sales
SMS & Email Marketing
If you opt in to receive SMS or email marketing communications, we may send you promotional messages, event updates, and special offers. You may unsubscribe at any time by following the instructions in the message or contacting us directly.
Message and data rates may apply for SMS communications.
We do not sell your personal information.
Payment Processing
Payments are processed securely through OrderPort and third-party payment processors. We do not store your full payment details on our servers.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Enable core website functionality
• Analyze website traffic
• Improve user experience
• Measure advertising performance
We may use tools such as Google Analytics and Meta (Facebook) Pixel to understand how visitors interact with our site and advertisements.
You can control cookie preferences through your browser settings.
Embedded Content
Our website may include embedded content (such as videos or social media posts). Embedded content behaves as if you visited the other website directly and may collect data according to that site’s privacy practices.
Data Retention
We retain personal information as long as necessary to:
• Fulfill transactions
• Comply with legal and tax obligations
• Maintain business records
• Enforce agreements
Your Rights
You may request to:
• Access personal data we hold about you
• Correct inaccurate information
• Request deletion of your personal data (subject to legal obligations)
To make a request, contact us at: info@hyecidercompany.com
Age Restrictions
Our products contain alcohol and are intended for individuals 21 years of age or older. We do not knowingly collect personal information from individuals under 21 for the purpose of purchasing alcohol.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Hye Cider Company
8264 US-290
Hye, TX 78636
info@hyecidercompany.com